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Note that it is unlikely that I will be able to resolve any hardware problems with your computer as that generally requires having access to the actual computer.

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Every effort will be made to either provide an answer to your question or (with your permission) to post your question on our site so that others might be able to provide the answer but we make no guarantees that your question will be answered. If your question is too general or doesn't supply enough information we may ask for more information but more likely we will just press delete and move on to the next question. If we do ask for more information, please include our request and your original question in the reply so that we know the context of your response. If we don't know the answer we may or may not decide to research the answer for you depending on whether we think the answer to that question would make a useful addition to our site. Please don't post links to huge web pages, I have a tendency to hit the stop button on my browser once the size of the page gets to about 100k (about double the size of a large web page) and if your page is bigger than that then my first suggestion to fix the problem is to reduce the page size to make it small enough for web use.

Please note also that I never reply to messages asking me to confirm that I am a real person as I consider such emails to be SPAM. If I spend time answering your question and your email program responds with such a request for verification then I will not answer any more of your questions. You should make sure that you have on your whitelist before asking your question if you run a spam generator like that on your email account.

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