Can't Save as JPEG

Question: Thanks for you help in advance.

I have a question about the IE6 image download feature. On my system no matter what type of image I wish to download from a site IE only offers BMP as a file type. If I try to download a jpg image it still downloads as a bmp file.

I have to fire up netscape and download jpgs from there.

Is there somewhere I can change something so that IE downloads images as they are?

Answer:This problem is caused by the cache for Internet Explorer being full.

To fix the problem go into the Tools Menu and then Internet Options. On the General tab you will find a button labelled Delete Files. Pressing that button will empty the cache and restore IE to normal operation allowing you to save images properly.

If that doesn't solve the problem then go to the Advanced tab and check that "Do not save encrypted pages to disk" is not selected. Next press F5 to reload the page and try again.

Another possibility is that the filename for the image contains more than one period so that the correct file type is not being recognised. You can fix this by typing in a filename that only has one period before the correct extention.

This problem can also occur where a username/password is entered at the front of the web address (eg. To resolve the problem in this instance you need to find a way to access the image (either from the server or your internet cache) that does not require the user:password parameter and save the image from there.


This article written by Stephen Chapman, Felgall Pty Ltd.

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